At Mummy’s Magic Touch, we strive to ensure a seamless and satisfying experience for our customers when it comes to receiving our homemade delights. Our shipping and delivery policy is designed to provide clarity and transparency, ensuring that your orders reach you promptly and in the best condition possible.

Order Processing:

• Upon receiving your order, our team diligently prepares your homemade treats with care and precision.
• Orders are processed within 1-2 business days, excluding weekends and public holidays. Custom or bulk orders may require additional preparation time.

Shipping Options:

We offer several shipping options to cater to your needs, including standard and expedited shipping. The available options and associated costs are presented at checkout.

Delivery Timelines:

• The estimated delivery time depends on your location and the shipping option chosen.
• Standard shipping typically takes between 3-7 business days.
• Expedited shipping delivers within 1-3 business days, ensuring faster receipt of your delectable homemade creations.

Tracking Orders:

Once your order is dispatched, you will receive a confirmation email containing tracking information. This enables you to monitor the progress of your delivery.

Shipping Charges:

Shipping charges are determined based on the selected shipping method, the weight of the order, and the destination address. The specific shipping costs are calculated and displayed during the checkout process.

Delivery Confirmation and Receiving Orders:

Upon delivery, please ensure someone is available to receive the order. A confirmation of receipt helps us ensure that our homemade products are delivered to you in the freshest condition possible.

International Shipping:

Currently, we primarily offer shipping within [list countries or regions]. For international shipping inquiries outside these areas, please contact our customer service for personalized assistance.

Delivery Issues:

In the rare event of delivery delays or issues, please contact our customer service team immediately. We will investigate the matter and assist in resolving any concerns promptly.

Mummy’s Magic Touch values your satisfaction and aims to provide a delightful experience from ordering to savoring our homemade treasures. Should you have any further questions or need assistance regarding shipping and delivery, please don’t hesitate to get in touch with our customer service team.

Thank you for choosing Mummy’s Magic Touch.